Before my involvement, User Research or involvement was almost non-existent. Many users felt left out. I successfully convinced management that we need to do the research and user testing of designs and they let me implement those processes.

Users were utilizing tools and sites within the company as well as online (public). I spent time with all types of users to understand the use and pain points of these tools, as well as what we can develop inhouse (with tech input) to replace tools that weren't working well for users.

Via user research, I was able to map the various user journeys and explain my learnings to the stakeholders, data scientists doing AI, and developers on the team to much appreciation.

I created hi-fidelity prototypes for users and buy-in from stakeholders and used feedback to iterate the designs further. I sometimes even created low-fi prototypes using Balsamiq in really early stages of the project, as it really helps convey a workflow.

The output of all the UX design work was creating new, intuitive, applications with dashboards and often complex workflows

A project of this scale eventually required a design system, which was also shared with the developers so they could also leverage to do some things on their own for minor changes.

Often Data scientists would create their own simple prototypes which I would take to the next level, often asking the scientists to add some functionality or features; and further the UX/UI designs for new AI features introduced into the platform.

Over several phases of the project, I became so familiar with the product and sort of became the SME; to the point where new hires in the company were directed to go to me by the head of product to get trained - i.e. ``Go talk to Anton, he knows the product better than most``.